Return Policy

Returns 

Please contact us at 888-917-7355 immediately to discuss your options for returning your order that you have already received.  All returns must be authorized by us and you will be provided with a return authorization number and instructions on how to complete your return.  All products must be returned to us or the manufacturer in the original packaging.  Any item that was installed, plugged in and put into operation will not be returnable.  We reserve the right to charge a restocking fee of 50% for returned items and recover credit card processing fees.  You will be responsible to pay for shipping and insuring your returned items.  If your original order included free shipping you will be responsible for current shipping rates.  All returns must be received within 14 days to be accepted. All items returned will receive store credit only.

Canceling/Modifying an Order 

Please contact us at 888-917-7355 immediately to discuss your options for canceling or modifying your order.  If your order hasnít been shipped yet, we reserve the right to charge a cancellation fee to cover expenses incurred processing your order.  Once your order is shipped you canít cancel your order.  All orders placed that ship directly from the manufacturer are not cancellable.

 
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